01 This agreement
These terms are between Epic Tech Software LLC, a Wyoming limited liability company (“Epic Tech Software”, “we”, “us”) and the business that opens an account (“you”, “Customer”). By creating an account, accepting an invitation, or using Epic Dashboards, you accept them.
If you are agreeing on behalf of a company, you confirm you have authority to bind it. Epic Dashboards is sold business-to-business and is not intended for consumers.
Our Privacy Policy forms part of this agreement.
02 The service
Epic Dashboards connects the systems you already use — CRM, call tracking, advertising platforms and accounting software — and joins that data into reporting that ties leads to revenue collected, together with client-facing reports and portfolio monitoring.
We provide the software. We do not provide the underlying data; that comes from the platforms you connect, and its accuracy depends on them and on how you have configured them.
03 Accounts
- You are responsible for everything that happens under your account, including what your team members do.
- Keep credentials secure and tell us promptly at [email protected] if you suspect unauthorised access.
- Provide accurate information and keep it current.
- You must be at least 18 and able to enter a binding contract.
04 Founding cohort
We are opening five founding seats. If you are accepted, these additional terms apply and prevail over §5 for your first year.
What you receive
- Agency Pro at no cost for twelve months from your activation date — the full platform, all connectors, unlimited clients. Listed at $2,497/month.
- White-glove onboarding — we connect your first five clients with you in live working sessions.
- Priority roadmap input. Founding members vote on build order. Votes genuinely steer priority; they are not a guarantee that any specific feature ships by any date.
- Founders pricing locked for life — after the free year, $1,000/month for as long as your subscription stays continuously active. This rate is not offered publicly and does not survive a lapse in subscription.
What we ask in return
- One 60-minute feedback call each month during the free year. This is the consideration for the free year, not a courtesy. If calls are repeatedly missed without reasonable notice we may, after warning you in writing, move your account to standard pricing.
- Permission to write up your results as a case study — but only if the product worked for you, and only with your written sign-off on the specific content before publication. You may decline, and declining does not affect your pricing or access.
After year one
We will contact you at least 30 days before the free period ends. Founders pricing then applies on a rolling monthly basis. You may cancel before the free year ends and owe nothing.
05 Fees & billing
- Fees are as quoted at sign-up, billed monthly in advance unless agreed otherwise, in US dollars.
- Subscriptions renew automatically until cancelled. Cancel at any time from your account or by emailing us; cancellation takes effect at the end of the current billing period.
- Fees already paid are non-refundable except where required by law or where we expressly agree otherwise in writing.
- Prices exclude VAT and other applicable taxes, which are added where required.
- We may change pricing on 30 days’ written notice, effective at your next renewal. Founders pricing under §4 is exempt while it remains active.
- If payment fails we may suspend access after reasonable notice.
06 Your data
You own your data. Connecting a platform does not transfer ownership of anything to us.
You grant us a limited licence to host, process and display that data solely to provide the service to you and to keep it secure. We do not sell it, do not use it to build cross-customer profiles, and do not use it to train machine-learning models.
We may use aggregated, de-identified statistics that cannot identify you or any individual to improve the product and publish general benchmarks.
You are responsible for having the right to connect the data you connect, including any consent your own clients need to have given. You can export your data while your account is active. On closure, see §15.
07 Connected platforms
The service depends on third-party platforms. Those relationships are between you and them, under their terms. We are not responsible if a provider changes its API, restricts access, has an outage, or returns inaccurate data — though we will make reasonable efforts to maintain and repair our integrations.
You may disconnect any platform at any time. Doing so stops new data flowing and may make parts of the reporting incomplete.
08 Acceptable use
You agree not to:
- Break the law, or infringe anyone’s rights, using the service.
- Upload or connect data you have no right to process.
- Attempt to access another customer’s data, probe our security, or circumvent access controls.
- Reverse engineer, copy or resell the platform, or use it to build a competing product.
- Share login credentials with people outside your organisation, or exceed the client limits of your plan.
- Use automated means to extract data at a scale that degrades the service for others.
Serious or repeated breach may lead to suspension or termination under §15.
09 Intellectual property
We own the platform, its software, design, and the Epic Dashboards name and marks. These terms grant you a limited, non-exclusive, non-transferable right to use the service during your subscription — nothing more.
Reports you generate are yours to share with your clients. Where white-labelling is included in your plan you may apply your own branding to client-facing output.
If you send us feedback or suggestions, we may use them freely and without obligation to you.
10 Confidentiality
Each of us may learn confidential information about the other. Both sides agree to protect it with at least reasonable care and to use it only for this agreement. This does not apply to information that is public through no fault of the receiver, was already known, was independently developed, or must be disclosed by law — in which case the discloser gets notice where legally permitted.
11 Availability & support
We aim for high availability but do not currently offer a contractual uptime guarantee or service credits. We would rather say that plainly than publish a number we have not committed to operationally.
Planned maintenance will be notified in advance where practical. Support is by email at [email protected] during business hours, with response targets depending on your plan.
12 Warranties & disclaimers
We warrant that we will provide the service with reasonable skill and care.
Otherwise, and to the fullest extent the law allows, the service is provided “as is” without other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that reporting derived from third-party platforms will be complete or accurate.
Epic Dashboards is a reporting tool, not financial, tax, legal or investment advice. Decisions you take on the basis of its output are yours.
13 Limitation of liability
Nothing here limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, neither party is liable for indirect or consequential loss, loss of profit, revenue, business, goodwill or anticipated savings, or for loss or corruption of data to the extent it could have been prevented by the other party’s own reasonable backups.
Each party’s total aggregate liability arising out of this agreement is limited to the greater of (a) the fees you paid us in the twelve months before the claim, or (b) USD 100. Where you are in a free period and have paid nothing, (b) applies.
14 Indemnity
You will defend and indemnify us against third-party claims arising from your unlawful use of the service, from data you connected without the right to do so, or from your breach of §8. We will notify you promptly of any such claim and let you control the defence, and we will not settle without your consent.
15 Term & termination
- This agreement runs while you hold an account.
- You may cancel at any time. Access continues to the end of the paid period.
- We may suspend or terminate for material breach if it is not fixed within 14 days of written notice, immediately for serious misuse or unlawful activity, or on 60 days’ notice if we discontinue the service — in which case we will refund any prepaid fees covering the unused period.
- On termination your access ends. You can export your data for 30 days afterwards; we then delete it within 90 days, except where law requires us to keep records.
- Sections 6, 9, 10, 12, 13, 14 and 17 survive termination.
16 Changes to these terms
We may update these terms. For material changes we will give at least 30 days’ notice by email or in-product. Continuing to use the service after they take effect means you accept them; if you do not, you may cancel before then and we will refund any prepaid fees for the unused period.
17 Governing law
These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules, and the state and federal courts located in Wyoming have exclusive jurisdiction. Before starting proceedings, both sides agree to try in good faith to resolve the dispute by discussion for 30 days.
18 General
- Entire agreement. These terms plus the Privacy Policy and any order form are the whole agreement and replace earlier discussions.
- Assignment. You may not assign without our written consent. We may assign as part of a merger, acquisition or sale of assets.
- Severability. If a clause is unenforceable, the rest stands.
- No waiver. Not enforcing a right once does not waive it.
- Force majeure. Neither party is liable for failures caused by events beyond reasonable control.
- Independent parties. Nothing creates a partnership, agency or employment relationship.
- No third-party rights. Nobody outside this agreement can enforce it.
19 Contact
Epic Tech Software LLC
1021 E Lincolnway, Suite 10047
Cheyenne, WY 82001
United States
[email protected]